Diagnose, design and develop software solutions tailored to your needs

Strategy and design are at the heart of the services we offer to charities and Foundations. We create and implement customised solutions to help you be more effective and increase your impact.

We transform dated, manual systems into modern and easy-to-use tools

We understand that upgrading your organisation’s technology can feel daunting. What do you really need? Why is it so complicated? How much will it cost? We help charities and nonprofits answer these questions and design solutions to make everything simpler and more effective.

Steve Oatley

ABF The Soldiers’ Charity

Using Salesforce Communities, Lightful was able to create a seamless onboarding journey that could start via social media ads, marketing emails or web.

Our approach

Diagnose

We spend time with you and your stakeholders to look at how you currently work and identify opportunities and pain points.

Design

We design a user-centric solution and ensure it’s feasible and the best option to set your organisation and community up for success.

Develop

We build you a custom solution that is integrated with your current technology, refining and testing it with your team along the way.

How we can help

Meet our team

Johnny Murnane

COO & Co-Founder

Johnny brings leadership experience in both the private and third sector. This combination has helped him to lead a ‘profit with purpose’ business that continues to grow through his leadership. Prior to founding Lightful he was Director of Development at Westminster Drug Project.  Previous to that he was a management consultant, advising blue chip companies in retail banking and the airline industry, creating organisational strategies for the boards of 6 listed companies. He has been volunteering though his 18 years of professional work, with a diverse range of charities including The Craig Bellamy Foundation, Harlem Lions and the Trinity Grinds Scheme.

Vinay Nair

CEO & Co-Founder

Vinay is passionate about the power of technology can have in helping charities and social enterprises increase their impact. He spent almost 10 years working at JPMorgan before moving over to social impact investment with Acumen Fund. He has also held positions at Social and Sustainable Capital and the Clinton Foundation, as well as launching two public health social enterprises in UK and Mozambique. Having spotted the lack of fit-for-purpose tech solutions for charities and social enterprises, he co-founded Lightful. He is a practitioner-in-residence at The Skoll Centre for Social Entrepreneurship, Saïd Business School, Oxford University, and a Trustee of the SASC Trust and the Social Entrepreneurs' Trust.

Susie Perks

Client Director

Susie manages projects of all sizes specialising in digital optimisation, customer experience, innovation strategy and CRM and community delivery. She is meticulous in detail and ensures every project is delivered at the highest possible quality. Previously Susie worked at IBM where she picked up the General Manager award; following IBM she worked as a senior digital strategy consultant at iBe, a boutique financial consultancy. She has a Classics degree from Oxford and is a Trustee for an education charity in Oxford called Jacari.

Haydn Thomas

Director of Development

Haydn has worked in the third sector for over 10 years and specialises in data analysis and operations, systems implementation, digital fundraising and campaign strategy, and supporter experiences. Over the past 8 years, he has led projects for over 50 charities, universities, membership associations and social enterprises. Haydn is also a Director of a social enterprise, Project Cordillera, a Trustee of the Park School charity, and a Fellow of the RSA.

Ben Simpson

Project Director

Preeti Agarwal

Senior Salesforce Developer

Preeti is a developer who is passionate about the power of code and what can be done using Salesforce. She has spent the last 4 and a half years specialising in Salesforce Development and Administration. Preeti has a degree in engineering, as well a number of Salesforce qualifications.

Sampath Arjunan

Salesforce Architect

Sampath brings 11 years of cloud architecting and experience for more than 30 projects globally.  He specialises in various stages of Software Development Life Cycle including analytics, requirement engineering, architecture design and development. He has 13X Salesforce certifications, MBA in Systems Administration and a B.Tech in Information Technology.

Bruno La Versa

Head of Design

Bruno is an award winning digital-product designer who likes to use the power of design to turn complex briefs into simple, beautiful results that work. He has worked with global brands such as MTV, Nike, Coca-Cola and Christian Louboutin. His work has been published across a whole host of publications including Wired, Adobe, Design Ideas and Creativity Portal. About as passionate as designers come, in his spare time he creates digital art pieces and has exhibited some of his work.

Elise Austin

Project Manager

Johnny Murnane

COO & Co-Founder

Vinay Nair

CEO & Co-Founder

Susie Perks

Client Director

Haydn Thomas

Director of Development

Ben Simpson

Project Director

Preeti Agarwal

Senior Salesforce Developer

Sampath Arjunan

Salesforce Architect

Bruno La Versa

Head of Design

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Want to chat?

We can help you whether you’re unsure of where you want to start with a technology solution or if you know exactly what you need engineered. Speak to one of our friendly team to set up a call.