Lightful Services

Lightful Services is a full service, creative technology consultancy that helps beyond profits transform how they do digital.

[Photo] typing on laptop close up

We passionately believe technology is a critical enabler in the beyond-profit space, essential to maximising awareness, support and funds.

[Photo] Chess pieces, horse bishop

Our mission is to help these organisations re-tool for their digital future.

We’re a creative digital consultancy of the sector, for the sector

Lightful Services’ unique combination of digital experts and sector specialists give us a deep empathy for the needs of beyond-profit (charities, social enterprises, communities, nonprofits) organisations.

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Charities and Social Enterprises delivering social impact <=> Lightful <=> Best-in-class technology solutions that deliver value to stakeholders

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</span> reportsSolutions structured around your means, challenges and opportunities.
  • Deliver efficient ways to build upon your existing technology.
  • Guided by a highly experienced team who have been in your shoes.

Giving us a deep understanding of your challenges

The way people connect will never be the same, and will forever be changing. Sometimes it’s hard to keep up. For beyond-profit organisations, technology can be even harder. A specific set of challenges, with often limited resources. Right?

This is precisely where we come in.

We turn complexity into opportunity

Complex, inappropriate technology causes disjointed user experiences, compliance risks, time-consuming data management, internal usage frustrations, and significant wasted expense – seriously diminishing the ability of beyond-profits to reach their goals.

We thrive on solving these problems.

With a straightforward approach

We simplify

De-clutter and optimise the ways your organisation interacts with technology.

Then amplify

Grow your reach, build your voice, and drive your real-world funding and impact goals.

Simplifying your technology solutions and amplifying your output gives you your time back. Time to focus on what’s most important: making the world better.

What are you looking for?

We have a full range of services and join in at any stage of your digital evolution. We tackle everything from total digital transformations to bespoke projects.

Solution Design

The scope, architecture and delivery of innovative technology solutions that improve your digital systems.

Requirements gathering and business process review

Human-centred Design

Rapid prototyping

Online Communities

Shaping and growing your communities to create impact, deliver services, and bring people together at the scale.

Community management and collaboration

Supporter and member portals

Personalised user journeys and experiences

Back Office Productivity

Aligning people, processes and technology to improve data quality and compliance, enable dynamic segmentation, and reduce inefficient administrative tasks such as manual data entry and imports.

CRM configuration

Data management and compliance (GDPR)

Dashboards and reporting

Mobile Applications

Personalised mobile apps with genuine utility, delivering valuable experiences and convenience.

Beautifully designed for iOS and Android

Integrated with Salesforce CRM and


What it’s like to work with us

Shared mission

We share your belief that the work of beyond-profits is critical in today’s world and it requires best-in-class solutions.

Develop in partnership

We listen actively and collaborate openly in a mutual commitment to finding optimal solutions.

Transparent workflow

The Lightful project management portal gives transparent access to monitor and collaborate across tasks.

Deep understanding

We dig into your organisation to understand why difficulties arise and how they are impacting your work

A human approach to design

We employ human-centred design principles to deliver for all your stakeholders’ needs.

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Meet our leadership team

What people say about us

Don’t take our word for it, here’s what some of our partners have to say.

We used Salesforce to connect ABF’s WordPress account and Facebook lead ads directly which saved 20 days of time managing data over the course of the campaign. This gave supporters who signed up a seamless onboarding journey. – ABF The Soldiers’ Charity

Hartham’s vision is to grow a commercially successful and vibrant business community, that extends beyond our physical location at Hartham Park. Lightful has worked with us to refine our vision, design our Salesforce-based solution and our member portal interface. Our goal is to enable our members to be a part of this collaborative forum by curating and nurturing a community within this member portal. Lightful’s insight, scoping and project design has helped us move closer to our vision. – Hartham Park

Lightful worked with the School for Social Entrepreneurs to scope, design and implement our Salesforce community supporting our network of entrepreneurs and schools. The Lightful team are an experienced team of professionals with understanding of social enterprise, business requirements and design. – School for Social Entrepreneurs

Lightful has been selected to support the society in the implementation and in the optimisation of our instance. Their consultant is very knowledgeable on Salesforce and MemberNation, and their contribution has been key in the success of the launch. – European Society of Cardiology

We’ve worked with people just like you

Here’s just some incredible beyond-profit organisations we’ve partnered with.

[Logo] The Big GIve
[Logo] European Society of Cardiology
[Logo] The People's Trust
[Logo] London Air Ambulance
[Logo] Corsham Institute
[Logo] Doctors of the World
[Logo] Prostate Cancer Research Centre
[logo] School for Entrepreneurs
[Logo] Second Home
[Logo] Street Child
[Logo] University of Northampton

We’d love to hear from you.

Drop us a line at and let’s see what we can do together.